Shipping policy
Shipping Policy
At Signature Living Store, we work hard to process and ship your order as quickly as possible.
Order Processing
Orders are typically processed within [1–3 business days] after payment has been successfully received. Orders are not processed or shipped on weekends or holidays.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Shipping Times
Estimated delivery times depend on the shipping method selected at checkout and the destination of the order. Shipping times are estimates and are not guaranteed.
Please keep in mind that carrier delays, weather, holidays, incorrect shipping information, or other circumstances outside of our control may affect delivery times.
Shipping Address
Please make sure your shipping information is correct before completing your purchase. Signature Living Store is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize that you entered the wrong shipping information, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been placed or shipped.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Signature Living Store is not responsible for packages that are lost or stolen after delivery.
If your package shows as delivered but you cannot locate it, we recommend checking with household members, neighbors, and the carrier before contacting us.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible with your order number and photos of the issue.
We will review the situation and determine the appropriate resolution.
By placing an order with Signature Living Store, you acknowledge and agree to the terms of this Shipping Policy.